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Customer Support
Please feel free to contact us at cj@optical-pro.com for customer support and enquiry. We will get back to you in 24 hours. Thank you! 

Optical-pro provides in place comprehensive and trustworthy after-sales service programme:


3 month duration guarantee for frames
We will send replacement of frames in case it breaks in 3 month of purchase

1 month prescription right and duration guarantee for Rx lenses
Prescribed spectacles are replaceable or refundable if we made mistake; Prescribed spectacles are neither replaceable nor refundable if mistake is caused by inaccurate prescription which presented by customers. Thank you for your attention.